![]() If you voluntarily change your flight, and the seat type which you originally paid is not available, the seat fee is non-refundable. If Aer Lingus changes your flight, we will do everything we can to make sure you and your companions will have the seats you originally selected, or equivalent alternatives of the same type. SeatsĬustomers may select seats in advance while booking online or up to 48 hours before departure via our Manage Trip facility (24 hours for flights to/from North America).Īfter the initial seat selection, subsequent seat changes are not possible until the flight is open for check in. ![]() If your booking was made through a third party (such as a travel agent, online agency or another airline), and you need to change or cancel your booking please contact the original sales agent directly. In the event of a voluntary itinerary change the 'Upgrade Yourself' product is non-transferable and non-refundable.Changes are permitted from the same country of origin only and all travel must be completed within one year of the original date of purchase.Cancellation or failure to use individual flight segments on a ticket constitutes a change and fees and fare difference may apply depending on the fare purchased.Note that there is no refund/travel credit of the difference in fare should the new fare be of lower value than that of the original fare, or if a fare of lower value becomes available subsequent to purchase.Changes may be subject to a change fee plus fare difference depending on the fare type purchased.Changes can be made up to two hours before the scheduled departure time, after which all money associated with the flight (with the exception of Government tax) is forfeited.Please be aware that if you also purchased travel extras directly from Aer Lingus these are not automatically transferred to your new booking and must be rebooked. However if your booking includes partner airline connections, or was made with our Reservations Team, please contact us in order to make the required changes. If your booking was made on, you can change the travel dates, times, destination or upgrade your fare type via our Manage Trip facility. (Any text in blue is clickable and will take you to relevant sections/pages of ba.Plans change all the time, so if you need to change your flight booking, we've made it as easy as possible to sort it quickly and simply online. Phone your nearest British Airways office Please call us if you'd like more advice and assistance. Outside this cooling off period, flight-only tickets are non-transferable and you will need to cancel the original booking and make a new booking for the new traveller (at current ticket prices). Package bookings or flights booked with hotels, car hire, transfers or experiences (they have their own separate conditions - please ring our Customer Support team).Bookings where immediate payment isn't required.Bookings made on a flight leaving within 24 hours of the time you book.There are just a few types of booking that aren't covered by this guarantee: If you booked on ba.com you can cancel it there, and if you booked over the phone please call our team . If you booked with us directly and find you've made a booking for the wrong person and you find this out within one day of making the booking, we have a 24 hour cooling off period in which you can cancel the booking and receive a full refund. If you want to completely change one of the people booked to travel: If you booked through British Airways, either online or on the phone, please call us to make this name change. We can't change tickets they have issued. If you booked through a travel agent or on a travel website, please contact them directly. Please be aware that it's not possible to update/correct a name on an ticket simply by entering the corrected name/spelling in the Advance Passenger Information, as this information doesn't actually make any changes to their e-ticket. It's more complicated when other airlines are on a customer's e-ticket - our agents will be able to explain to you what will happen. Please be prepared to send through copies of documents if our Customer Support team need them to support the name correction. We don't charge for this type of change, however if the taxes, fees, carrier imposed charges or fuel surcharges on the ticket have changed since the booking was made we'll need to take any additional money due for them at this point. Most spelling mistakes in the name of a traveller can be easily corrected over the phone, when all of the flights on their ticket are operated by British Airways. If the name of a person travelling is spelt wrong or doesn't match their name on their passport:
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